Essel Business Excellence Services Ltd (EBEX) has won the Shared Services Excellence Award 2018 at the 8th Annual Global Business Services Excellence Awards. EBEX bagged the award for delivering business impact through moving up the process value chain.
With 150+ senior practitioners, executives, eminent industry leaders and veterans from across India, Shared Services Forum (SSF), India successfully concluded its 8th Annual Global Business Services Conclave 2018 at The Lalit Ashok, Bengaluru. The theme of this 8th edition of SSF's Annual Conclave was: The Big Shift Towards Technology Integrated Business Services – The Art and Science of Delivering Value and ROI.
Chief Guest, Hon'ble Sri Priyank M Kharge, Minister for Social Welfare, Government of Karnataka, and formerly Minister of State for Tourism, Information Technology & Bio Technology, inaugurated the Conclave and sincerely complimented the efforts of SSF for its industry knowledge dissemination. TIBS (Technology Integrated Business Services) Capability Model, developed by SSF, was unveiled at the Conclave by Sri Priyank M Kharge.
Apart from the TIBS Capability Model, the forum also showcased the Capability Framework Cube – comprising 4 Frameworks for Building Capabilities and Value Delivery – Process Maturity Model (PMM); ACT Framework: 7 Tracks for Future Readiness for Highly Effective GBS; Digital Framework – A Holistic Framework for Top Management Agenda; and Partnership Excellence Framework for moving up the Relationship Value Chain.
This annual event of SSF was supported by the following partners: RvaluE, the Knowledge Partner; Principal Sponsor, Infosys BPM; Co-Sponsor, UiPath; Associate Sponsor, ACCA; Corporate Sponsors, Hindustan Coca-Cola Beverages, Nokia, and Quintes Global; Academic Partner, Presidency University, Bengaluru; and Technology Partner, Muniwar Technologies.
Report By: Harneet Seth
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